Course Overview

NEGOTIATION & CONFLICT MANAGEMENT TRAINING WORKSHOP
Duration: 3-4 Days February 17th to 20th 2026

Course Fee: $ 700 per person
Venue: Meridian Hotel, Nairobi, Kenya

Target Audience: Business leaders, HR professionals, peacebuilding experts

Day 1: Introduction to Negotiation & Conflict Management
• Types of Conflict & Causes
• Negotiation Styles & Strategies
• The Psychology of Conflict Resolution

Day 2: Advanced Negotiation Techniques
• Tactical Negotiation & Persuasion Methods
• Managing High-Stakes & Cross-Cultural Negotiations
• Case Study: Real-Life Negotiation Scenarios

Day 3: Conflict Mediation & Resolution
• Mediation Strategies for Leaders & Managers
• Conflict De-escalation & Active Listening Techniques
• Workshop: Role-Playing Exercises

Day 4: Practical Applications & Action Plans (Optional)
• Crisis Management Simulations
• Developing a Conflict Management Playbook

Kindly confirm your participation with:
The Training Coordinator
Capacity Africa Institute
Email: workshops@capacityafrica.org
Website: www.capacityafrica.org