Course Overview

Overview:

This 4-day intensive workshop is designed for project managers, team leaders, and professionals who aim to enhance their communication skills and strategies within project environments. The course covers essential principles and practices of effective project communication, focusing on interpersonal communication, stakeholder engagement, conflict resolution, and communication technologies. Participants will gain practical insights and tools to improve communication effectiveness and project outcomes.

Learning Objectives:

Understand the importance of effective communication in project management.

Learn strategies for improving interpersonal communication within project teams.

Explore methods for engaging stakeholders and managing project communications.

Develop skills in conflict resolution and negotiation.

Gain insights into best practices for utilizing communication technologies in projects.

Apply effective communication techniques to real-world project scenarios.

Target Audience:

Project managers

Team leaders

Project coordinators

Stakeholder managers

Anyone involved in project management and leadership roles

Course Content:

Day 1: Foundations of Effective Project Communication

Morning Session:

Welcome and Course Introduction

Importance of Communication in Project Management

Communication Models and Theories

Understanding Communication Styles and Preferences

Afternoon Session:

Barriers to Effective Communication in Projects

Strategies for Overcoming Communication Challenges

Case Studies: Successful Project Communication Strategies

Group Discussion and Q&A

Day 2: Interpersonal Communication and Team Dynamics

Morning Session:

Building Effective Relationships in Project Teams

Effective Listening and Feedback Techniques

Interactive Session: Improving Interpersonal Communication Skills

Afternoon Session:

Managing Virtual Teams and Remote Communication

Conflict Resolution Strategies

Case Study Analysis: Resolving Team Communication Issues

Group Discussion and Q&A

Day 3: Stakeholder Engagement and Communication Planning

Morning Session:

Identifying Project Stakeholders and Their Communication Needs

Developing a Stakeholder Engagement Strategy

Best Practices for Stakeholder Communication

Afternoon Session:

Creating Effective Communication Plans

Using Communication Channels and Tools

Group Activity: Designing a Project Communication Plan

Group Discussion and Q&A

Day 4: Communication Technologies and Project Success

Morning Session:

Overview of Communication Technologies in Project Management

Collaboration Tools and Project Management Software

Monitoring and Evaluating Communication Effectiveness

Afternoon Session:

Integrating Communication Technologies into Project Workflows

Final Group Project: Developing an Enhanced Project Communication Strategy

Presentation of Group Projects

Course Review and Wrap-up

Q&A and Feedback Session

Additional Information:

Prerequisites: Basic understanding of project management principles.

Materials Provided: Course notes, communication tools, case study materials.

Certification: Participants will receive a certificate of completion at the end of the workshop.

By the end of this workshop, participants will be equipped with the knowledge and practical skills to effectively manage project communication, foster collaboration, and improve project outcomes through enhanced communication strategies.

Training Package Value for Money.

Training will be facilitated by professionals with hands on skills and great wealth. Participants coming from outside NAIROBI are requested to organize their own accommodation and transport. We can however reserve accommodation space for you at the training venue.

Kindly confirm your participation with:

The Training Coordinator

Capacity Africa Institute

Email: workshops@capacityafrica.org

Website: www.capacityafrica.org